faq

How much does shipping cost?


Free worldwide shipping. The delivery cost is included in the order price. Your goods will be sent via International Mail. Estimated International Mail Delivery Time by Economy Shipping 10-18 working days to most countries.




I'm a private person and I don't have a company - can I place an order?


Yes, you can make an order from a private person.




Are the products authentic and where are they produced?


All products are 100% authentic. The products are produced in Europe, South Korea and the United States.




Do you offer additional discount when buying big volume?


If you are interested in wholesale prices for large volume purchase, please contact us at: helencosmetico@gmail.com




Which payment methods does Helen Cosmetic accept?


We accept PayPal and credit cards.




What currency are prices in?


All prices are in USD as the most commonly used global currency.




Do you accept returns?


Please check our Returns Policy for more details. You have 14 days to return items, unopened and unused back to us. All returns must be sent by trackable delivery. Buyer is responsible for return shipping costs.




Do you sell Botox?


We do not sell Botox or any products with toxins.